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+--- Thread: TLB 4.2.3 x64 explorer.exe crashes (/thread-2961.html)
I am having the same problem described here - mikegood - 02-13-2008
Have run TLB on x86 for a long time, never saw this problem, ever. But now on x64 XP, and getting AVs all the time. I tried the DLL update presented in the Jan 17 post. It may have helped some, but as a rule I continue to get at least one AV (which kills explorer) every 2-3 hrs.
Today I've gotten 5 AVs in the last 2hrs which is why I'm finally posting here.
Always occurs when I attempt to access a TLB menu. I have a few regular TLB shortcuts, and have never seen the AV occur accessing them, but I don't access them as often as the menus. It is intermittent, I see no pattern. After recovering from AV, I repeat same steps and usually do not get AV the 2nd try.
Read the other posts here, I think my symptoms match exactly. But I do not know what a "predefined history" menu is, have never seen or used that as far as I know.
I'm a developer, will do whatever I can to help you resolve this. I'm not experienced debugging AV problems in 3rd party apps though.
I've got an NVidia GeForce 8800 GTS. I'm running dual-CPU, dual core box. Maybe this is a multi-threading problem? I've just now narrowed CPU affinities for explorer to a single CPU to see if this has any effect on my AV rate.
- Yuri Kobets - 02-13-2008
mikegood, please can you test this version
test new DLL - mikegood - 02-13-2008
New DLL is installed, and I've reset explorer to use all CPUs. Tried clicking around to cause the AV, could not. But then I never really could get it to happen on purpose.
Thanks for the quick response, I will keep you posted.
happened again - mikegood - 02-13-2008
Not sure if was AV or not this time. As I was moving my mouse back and forth over TLB menus, causing them to popup--trying to cause an error to occur faster than normal--my explorer start bar & TLB just disappeared. This looked exactly like the problem I've been having all along.
But when I went to TaskMgr to start new instance of explorer, I noticed old instance was still there in the processes tab this time. Just invisible. I had to kill the old instance, then run new explorer in order to get my start bar and TLB back. I don't recall having to kill the old explorer instance in the past, I'm pretty sure it was already gone.
I wish I could send more info, but I don't see any dump files, nothing in the event logs, and clearly this is only happening when I do something to cause a new TLB menu to popup.
- Yuri Kobets - 03-17-2008
I'm trying to make TLB64 more stable. I've prepared the small application. Please can you test this application on Windows Vista 64-bit or Windows XP 64-bit: http://download.truelaunchbar.com/test/test-64.zip
It must to show the message box. Press YES. Is there crashes?
Thank you very much.
- FlyingHorse - 03-26-2008
Yuri,
Sorry about responding so late as I have not checked this post in quite some time. I've run your test.exe program and get the following test.exe stopped working message with the following info:
Code:
Problem signature:
Problem Event Name: APPCRASH
Application Name: test.exe
Application Version: 0.0.0.0
Application Timestamp: 47c3342b
Fault Module Name: StackHash_e6fb
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000000000092eb53
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e6fb
Additional Information 2: 9d8ede8f95593fc29a3078f58d5e60fa
Additional Information 3: d1c4
Additional Information 4: cb7658bf60a7f47e0d4c8dc120c87691
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409I am unable to attach the mini dump because it is too large. Let me know if you want me to email it to you.
HTH
- Harboe - 03-27-2008
Hi
I to have the explorer crashing bug in x64. I tried the "test.exe" and have attached the files generated by it. Hope it'll help.
Best regards
Flemming
Edit
Couldn't attach the files, to big. I can send them in a mail if you like.
- timschat - 03-28-2008
Here (Vista Business x64) it just crashes without showing the box:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: test.exe
Anwendungsversion: 0.0.0.0
Anwendungszeitstempel: 47c3342b
Fehlermodulname: StackHash_da77
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000001f8eb53
Betriebsystemversion: 6.0.6001.2.1.0.256.6
Gebietsschema-ID: 1031
Zusatzinformation 1: da77
Zusatzinformation 2: 1cca39c28c5401348d1278137fd9f8c7
Zusatzinformation 3: d3cb
Zusatzinformation 4: 79ce27a3c9d76687e68087436e532d66
- Yuri Kobets - 03-28-2008
Thank you very much for testing!
- Harboe - 04-14-2008
Hi Yuri
Any news about the 64 bit Explorer crashing issue? I'm still having it and must admit, it's quite annoying and disturbing in my daily work.
Hope there will be a new version to test soon.
Thanks
Flemming
- Harboe - 04-23-2008
Harboe Wrote:Hi Yuri
Any news about the 64 bit Explorer crashing issue? I'm still having it and must admit, it's quite annoying and disturbing in my daily work.
Hope there will be a new version to test soon.
Thanks
Flemming
Anyone here?
- Yuri Kobets - 04-23-2008
I plan to release the new version today. 32-bit version is available already, when 64-bit version will be ready I'll make the announce.
- Harboe - 04-23-2008
Sounds great Yuri. Looking forward to it. :lol:
PS. Didn't mean to sound to mad, just started out having an explorer crash again today.
- Harboe - 04-24-2008
Hi
I'm sorry to inform I'm still getting the same crashed on my Vista 64 bit. I'll see if I can start from scratch configuring it, to see if that might be part of the solution, though it's quite a pain.
Flemming
- Yuri Kobets - 04-25-2008
Harboe Wrote:I'm sorry to inform I'm still getting the same crashed on my Vista 64 bit. I'll see if I can start from scratch configuring it, to see if that might be part of the solution, though it's quite a pain.](*,) ](*,) ](*,) ](*,)
:oops: :oops: :oops:
I'll continue. Thank you for bug report.