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+--- Thread: TLB responds very slowly when Outlook is open (/thread-3686.html)
TLB responds very slowly when Outlook is open - Mike Hammer - 05-27-2010
Hello,
After many years of use with Tru Launch, I have a problem. Tru Launch does not work or responds very slowly when Outlook 2007 is open. When outlook is open and I am in there working, if I put my mouse over Tru Launch it sometimes does not respond or takes about 10 seconds to open. If I minimize outlook Tru launch works.
Other then this Tru launch works great but if Outlook 2007 is open and I am working in it Tru Launch does not respond. I realize this may be a problem with only my system as I have done a search and found nothing. Any help or ideas uninstall and reinstall?? I am running TLB from version 3.0
Operating system XP SP3
Tru Launch 4.4.10 RC2
Thanks Mike
Re: TLB responds very slowly when Outlook is open - Yuri Kobets - 05-27-2010
Do the old versions have the same problem? Do you use the "Popup menu on mouse hover"?
Re: TLB responds very slowly when Outlook is open - Mike Hammer - 05-27-2010
I did not have a problem with the old ones. I do use the popup menu on mouse hover.
Mike
Re: TLB responds very slowly when Outlook is open - Yuri Kobets - 05-27-2010
Tested on some systems - can't to reproduce the problem. Do you use any software like WindowBlinds or something other that can manage the windows?
Re: TLB responds very slowly when Outlook is open - Mike Hammer - 05-27-2010
Hi Yuri,
No I do not use windows blinds or anything like that. The strange thing is Outlook is the only problem, other then that TLB works great, with any other program open. Should I try to uninstall and reinstall TLB?
Re: TLB responds very slowly when Outlook is open - Mike Hammer - 05-28-2010
I also disabled all add in"s for outlook, still does not help.
In Outlook 2007, go to Tools > Trust Center
2. Click on the Add-ins section
3. You will now see all active, non-active, and disabled add-ins. Click on the add-in you want to enable/disable and then click on the Go button towards the bottom.
4. This will then open up the COM add-ins page. You can then check/uncheck the add-ins you want to enabe or disable.
Re: TLB responds very slowly when Outlook is open - Yuri Kobets - 05-29-2010
Tested on some other systems, no problems. Please can you send the backup of your toolbar (TLB Settings->General Options->Backup). Maybe I'll reproduce the bug with your settings.
Re: TLB responds very slowly when Outlook is open - Mike Hammer - 05-29-2010
Sent backup to <!-- e --><a href="mailto
upport@tsoftcentral.com">support@tsoftcentral.com</a><!-- e --> . Hope thats right if not let me know where to send it. That address was in my book last time we spoke.