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+--- Thread: [solved] Explorer crash when click right mouse button (/thread-4715.html)
Explorer crash when click right mouse button - Darkwing - 10-20-2014
when i right click on any menuitem explorer hangs und must restart: http://i.imgur.com/PUta64W.png
on windows 7 - TLB 7
RE: Explorer crash when click right mouse button - Yuri Kobets - 10-20-2014
Please can you try to right-click the empty space of the menu? Exactly under "_QuickLaunch" item. Is TLB hangs?
If not, the changing the context menu template for buttons will help. Also please can you open the Windows Explorer right-click any file and send me the screenshot of the context menu. Maybe there are incompatibility with some software that add items into the context menu.
RE: Explorer crash when click right mouse button - Darkwing - 10-20-2014
Klicking on the free space olaso crashes the explorer. As requested a screenshot of contextmeni in windows explorer:
http://i.imgur.com/aQBNcQs.png
RE: Explorer crash when click right mouse button - Yuri Kobets - 10-20-2014
Thank you for screenshot. I've prepared the test version. It is writes tlblog.log on the desktop. Please can you install this version, right-click the empty space of the menu and post tlblog.log from your desktop here (or send it to support@tordex.com)?
RE: Explorer crash when click right mouse button - Darkwing - 10-21-2014
Ok, installed 7.0.0.1
Log is here: https://dl.dropboxusercontent.com/u/1490505/tlblog.log
I hope there is anything to see ...
RE: Explorer crash when click right mouse button - Yuri Kobets - 10-21-2014
Thank you very much for log file. It looks like TLB hangs on creating toolbras list (switch toolbar submenu).
Please can you send me the file options.xml from the folder %appdata%\Tordex\True Launch Bar (just copy paste this path into Windows Explorer address bar). Please send this file by email (support@tordex.com) this file contain sensitive information.
Also note options.xml can be hidden, so you have to enable show the hidden files.
RE: Explorer crash when click right mouse button - Yuri Kobets - 10-21-2014
Also please can you test this version. It makes the tlblog.log, but I've make some changes and maybe this version will fix the bug. If it crash as previous version, please post tlblog.log here (and options.xml by email).
RE: Explorer crash when click right mouse button - Yuri Kobets - 10-22-2014
Thank you very much for options.xml file. I've reproduced the bug. Here is the fixed version without log: http://download.truelaunchbar.com/test/truelaunchbar7003.exe
Please let me know is the bug is fixed or not. If it is good I'll push this version into auto-updater.
RE: Explorer crash when click right mouse button - Darkwing - 10-22-2014
Thank you very much...
It is a pian to restart the PC every time TLB has an update. Is it not possible to stop TLB before update to avoid restart of PC. My system takes very long (~15 Min.) to restart because it is running since 2009 i think with 200+ program and tools... After nest restart i will inform if the problem is gone.
PS: What was causing teh error im my options file?
PS: Just seeing, that 7.0.0.2 is already not crashing on right mouse click ...
RE: Explorer crash when click right mouse button - Yuri Kobets - 10-22-2014
Quote:It is a pian to restart the PC every time TLB has an update. Is it not possible to stop TLB before update to avoid restart of PC. My system takes very long (~15 Min.) to restart because it is running since 2009 i think with 200+ program and tools... After nest restart i will inform if the problem is gone.When TLB is on the taskbar:
1. Run installation but don't press Next.
2. Open the Task Manager and kill explorer.exe process
3. Switch to the installation window and continue installation process (Press Next some times and then Finish)
4. Switch back into the Task Manager run explorer.exe (File->Run new task)
But note you can lose some icons from the system tray.
Quote:PS: What was causing teh error im my options file?The toolbar "Neue True Launch Bar Werkzeugleiste" without path have killed TLB
. You can find it in TLB Settings->Options->Toolbars
RE: Explorer crash when click right mouse button - Darkwing - 10-22-2014
Thank you for explanation! I already had programs that restarted Explorer during setup. Maybe you consider to add this as an Option to the installer? For some People like me it would be an big advatage. You can also show the hint, that some of the icons may disapear.
I deleted the toolbar now. Maybe it was created with testing around... But good, that it does not crash anymore anyway.