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News Reader causes Windows Explorer to crash at random times! - Printable Version

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News Reader causes Windows Explorer to crash at random times! - mlmason75 - 04-23-2017

Hello,

At random times when I have the News Reader open it causes Windows Explorer to crash and restart.

News Reader 4.9
Windows 10 Pro 64 Bit Build 15063.138

Crash Report!

Log Name: Application
Source: Application Error
Date: 04/21/2017 3:10:39 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PCROOM
Description:
Faulting application name: Explorer.EXE, version: 10.0.15063.0, time stamp: 0xa25b6083
Faulting module name: tlb.dll, version: 7.3.3.0, time stamp: 0x57afae73
Exception code: 0xc0000005
Fault offset: 0x00000000000b18f5
Faulting process id: 0x12b8
Faulting application start time: 0x01d2b30424cb1b3b
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\Program Files\TrueLaunchBar\tlb.dll
Report Id: 06ea0d7c-831e-4d18-b476-03915ac3db51
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-04-21T19:10:39.254149600Z" />
<EventRecordID>33671</EventRecordID>
<Channel>Application</Channel>
<Computer>PCROOM</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>10.0.15063.0</Data>
<Data>a25b6083</Data>
<Data>tlb.dll</Data>
<Data>7.3.3.0</Data>
<Data>57afae73</Data>
<Data>c0000005</Data>
<Data>00000000000b18f5</Data>
<Data>12b8</Data>
<Data>01d2b30424cb1b3b</Data>
<Data>C:\WINDOWS\Explorer.EXE</Data>
<Data>C:\Program Files\TrueLaunchBar\tlb.dll</Data>
<Data>06ea0d7c-831e-4d18-b476-03915ac3db51</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


RE: News Reader causes Windows Explorer to crash at random times! - Yuri Kobets - 05-01-2017

Please can you try with True Launch Bar v7.3.4? There are some changes to improve stability. Please le me know if the crashes appear on v7.3.4 also.


RE: News Reader causes Windows Explorer to crash at random times! - mlmason75 - 05-02-2017

(05-01-2017, 07:51 AM)Yuri Kobets Wrote: Please can you try with True Launch Bar v7.3.4? There are some changes to improve stability. Please le me know if the crashes appear on v7.3.4 also.

I installed 7.3.4 late last night and I will let you know if I still see the crashing on my Windows 10 PC.

Thanks


RE: News Reader causes Windows Explorer to crash at random times! - mlmason75 - 05-11-2017

Hi Yuri,

I just wanted to let you know I have not seen any crashes so far with 7.3.4 Beta and 7.3.5 RC as of yet! Smile

Thanks