News Reader causes Windows Explorer to crash at random times!
Started by mlmason75


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mlmason75
Junior Member
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15 posts 7 threads Joined: Apr 2017
04-23-2017, 07:23 AM -
#1
Hello,

At random times when I have the News Reader open it causes Windows Explorer to crash and restart.

News Reader 4.9
Windows 10 Pro 64 Bit Build 15063.138

Crash Report!

Log Name: Application
Source: Application Error
Date: 04/21/2017 3:10:39 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PCROOM
Description:
Faulting application name: Explorer.EXE, version: 10.0.15063.0, time stamp: 0xa25b6083
Faulting module name: tlb.dll, version: 7.3.3.0, time stamp: 0x57afae73
Exception code: 0xc0000005
Fault offset: 0x00000000000b18f5
Faulting process id: 0x12b8
Faulting application start time: 0x01d2b30424cb1b3b
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\Program Files\TrueLaunchBar\tlb.dll
Report Id: 06ea0d7c-831e-4d18-b476-03915ac3db51
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-04-21T19:10:39.254149600Z" />
<EventRecordID>33671</EventRecordID>
<Channel>Application</Channel>
<Computer>PCROOM</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>10.0.15063.0</Data>
<Data>a25b6083</Data>
<Data>tlb.dll</Data>
<Data>7.3.3.0</Data>
<Data>57afae73</Data>
<Data>c0000005</Data>
<Data>00000000000b18f5</Data>
<Data>12b8</Data>
<Data>01d2b30424cb1b3b</Data>
<Data>C:\WINDOWS\Explorer.EXE</Data>
<Data>C:\Program Files\TrueLaunchBar\tlb.dll</Data>
<Data>06ea0d7c-831e-4d18-b476-03915ac3db51</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Yuri Kobets
Posting Freak
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6,208 posts 429 threads Joined: Jan 2002
05-01-2017, 07:51 AM -
#2
Please can you try with True Launch Bar v7.3.4? There are some changes to improve stability. Please le me know if the crashes appear on v7.3.4 also.
The TORDEX Team
http://www.tordex.com
mlmason75
Junior Member
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15 posts 7 threads Joined: Apr 2017
05-02-2017, 07:48 AM -
#3
(05-01-2017, 07:51 AM)Yuri Kobets Wrote: Please can you try with True Launch Bar v7.3.4? There are some changes to improve stability. Please le me know if the crashes appear on v7.3.4 also.

I installed 7.3.4 late last night and I will let you know if I still see the crashing on my Windows 10 PC.

Thanks
mlmason75
Junior Member
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15 posts 7 threads Joined: Apr 2017
05-11-2017, 07:19 AM -
#4
Hi Yuri,

I just wanted to let you know I have not seen any crashes so far with 7.3.4 Beta and 7.3.5 RC as of yet! Smile

Thanks


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