can't "make" toolbars

basically my problem is this, wasn't created by truebar or anything like that, but whenever i select on an empty space to try to do 'new toolbar>truebar' all those options are greyed out. i have one shortcut bar i've had since i installed the os that is there, but i can't even get rid of that one. so i can't go and try to load up the truebar and i'm not sure why, tried going back to default skins cause i thought that might've been the problem, but it wasn't.

so anyone have any idea why xp isn't letting me create/delete toolbars?