05-27-2009, 04:37 PM -
[edit: Issue resolved. Assignment of a custom .ico to a folder in the FLB toolbar caused the crash. For details see below.]
Hi,
I deterministically keep getting Explorer crashes at login. The event viewer shows me, it's flb.dll (I tried with TLB too, same result, crash in tlb.dll). The crash only happens, if the FLB toolbar already is enabled at login. It happens around the moment, when the Toolbar selection menu is populated with the entry of FreeLaunchBar. The fault offset is always the same. Explorer restarts and continues the startup process, but tray icons and other helpers loaded before the crash seem to have gone too (this includes the crashed FLB).
Disabling the FLB taskbar during reboots helps. I can enable it manually and it works as intended. Uninstalling FLB helps too, but that's not the point 'cause in general I love this gadget ;-)
Maybe it's an interference with another piece of software tough I can't fingerpoint a candidate right away. If you would like to get a dump of my installed applications and tools, could you please name me a tool to create such a dump? I'll also try to bisect and isolate any interference later.
Thanks for any help and Best regards,
Leo
-----------------------------------------------------------
Windows Vista SP1 english up-to-date.
Lenovo W700 using most of the Thinkvantage Software.
Kaspersky, Office 2007 german.
Faulting application Explorer.EXE, version 6.0.6001.18164, time stamp 0x4907e242, faulting module flb.dll, version 2.0.0.0, time stamp 0x49e3b92c, exception code 0xc0000005, fault offset 0x0004a74d, process id 0x1680, application start time 0x01c9d5a2816f6134.
Hi,
I deterministically keep getting Explorer crashes at login. The event viewer shows me, it's flb.dll (I tried with TLB too, same result, crash in tlb.dll). The crash only happens, if the FLB toolbar already is enabled at login. It happens around the moment, when the Toolbar selection menu is populated with the entry of FreeLaunchBar. The fault offset is always the same. Explorer restarts and continues the startup process, but tray icons and other helpers loaded before the crash seem to have gone too (this includes the crashed FLB).
Disabling the FLB taskbar during reboots helps. I can enable it manually and it works as intended. Uninstalling FLB helps too, but that's not the point 'cause in general I love this gadget ;-)
Maybe it's an interference with another piece of software tough I can't fingerpoint a candidate right away. If you would like to get a dump of my installed applications and tools, could you please name me a tool to create such a dump? I'll also try to bisect and isolate any interference later.
Thanks for any help and Best regards,
Leo
-----------------------------------------------------------
Windows Vista SP1 english up-to-date.
Lenovo W700 using most of the Thinkvantage Software.
Kaspersky, Office 2007 german.
Faulting application Explorer.EXE, version 6.0.6001.18164, time stamp 0x4907e242, faulting module flb.dll, version 2.0.0.0, time stamp 0x49e3b92c, exception code 0xc0000005, fault offset 0x0004a74d, process id 0x1680, application start time 0x01c9d5a2816f6134.
Code:
Log Name: Application
Source: Application Error
Date: 15.05.2009 23:17:22
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: e3cbrl
Description:
Faulting application Explorer.EXE, version 6.0.6001.18164, time stamp 0x4907e242, faulting module flb.dll, version 2.0.0.0, time stamp 0x49e3b92c, exception code 0xc0000005, fault offset 0x0004a74d, process id 0x1680, application start time 0x01c9d5a2816f6134.
Event Xml:
<Event>
<System>
<Provider>
<EventID>1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated>
<EventRecordID>3120</EventRecordID>
<Channel>Application</Channel>
<Computer>e3cbrl</Computer>
<Security>
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.0.6001.18164</Data>
<Data>4907e242</Data>
<Data>flb.dll</Data>
<Data>2.0.0.0</Data>
<Data>49e3b92c</Data>
<Data>c0000005</Data>
<Data>0004a74d</Data>
<Data>1680</Data>
<Data>01c9d5a2816f6134</Data>
</EventData>
</Event>