11-12-2007, 09:08 AM -
There seems to be a bug with Mail Monitor (Version 2.0) where double-clicking on the icon for Mail Monitor occasionally crashes Explorer.
It's got to be such a nuisance that I've given up using Mail Monitor, which is a pity because I find it quite useful.
Is anyone else having the same problem? I'm getting the same problem on two different Toshiba laptops both running XP (Libretto U100 and Tecra M5).
What happens is, I click or double-click on the icon and Mail Monitor appears but almost immediately the desktop disappears. Usually Explorer then reloads itself. Event Properties shows Event 1002 with the description 'The shell stopped unexpectedly and Explorer.exe was restarted'.
It seems to happen roughly 10% of the time but it's hard to quantify. Sometimes it happens several times in succession but then stops happening until I've almost forgotten about it; then wham, another crash.
Other notes:
1. The icon is in a TLB toolbar.
2. I've not set up any message Filtering.
3. It works fine in all other respects.
4. Operating system is Windows XP SP2 fully patched.
Sorry I can't pin it down more accurately, but happy to try any tests.
Regards,
David Tong.
It's got to be such a nuisance that I've given up using Mail Monitor, which is a pity because I find it quite useful.
Is anyone else having the same problem? I'm getting the same problem on two different Toshiba laptops both running XP (Libretto U100 and Tecra M5).
What happens is, I click or double-click on the icon and Mail Monitor appears but almost immediately the desktop disappears. Usually Explorer then reloads itself. Event Properties shows Event 1002 with the description 'The shell stopped unexpectedly and Explorer.exe was restarted'.
It seems to happen roughly 10% of the time but it's hard to quantify. Sometimes it happens several times in succession but then stops happening until I've almost forgotten about it; then wham, another crash.
Other notes:
1. The icon is in a TLB toolbar.
2. I've not set up any message Filtering.
3. It works fine in all other respects.
4. Operating system is Windows XP SP2 fully patched.
Sorry I can't pin it down more accurately, but happy to try any tests.
Regards,
David Tong.