I'm not receiving a reg key - reg key

I placed an order with regsoft on Monday August 2 and received an email stating that they're processing the request. But today Wednesday 4th there is still no reg key in the mail. I've tried to email regsoft twice but the message bounces. They also say on their site that I should not try to purchase the product again because I will be charged twice. Please advice.

Note: The email I'm using here is not the same as the one I use with my credit card.

I've tried to email regsoft twice but the message bounces.

You can try to register TLB with other email. Or use other registration service (ShareIt or SWREG) to register TLB.

And don't worry twice charging. In any time I'll refund your money.

And in all cases you can use your messenger on this board.