TLB 4.2.3 x64 explorer.exe crashes
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mikegood
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3 posts 0 threads Joined: Feb 2008
02-13-2008, 01:28 PM -
#16
Have run TLB on x86 for a long time, never saw this problem, ever. But now on x64 XP, and getting AVs all the time. I tried the DLL update presented in the Jan 17 post. It may have helped some, but as a rule I continue to get at least one AV (which kills explorer) every 2-3 hrs.

Today I've gotten 5 AVs in the last 2hrs which is why I'm finally posting here.

Always occurs when I attempt to access a TLB menu. I have a few regular TLB shortcuts, and have never seen the AV occur accessing them, but I don't access them as often as the menus. It is intermittent, I see no pattern. After recovering from AV, I repeat same steps and usually do not get AV the 2nd try.

Read the other posts here, I think my symptoms match exactly. But I do not know what a "predefined history" menu is, have never seen or used that as far as I know.

I'm a developer, will do whatever I can to help you resolve this. I'm not experienced debugging AV problems in 3rd party apps though.

I've got an NVidia GeForce 8800 GTS. I'm running dual-CPU, dual core box. Maybe this is a multi-threading problem? I've just now narrowed CPU affinities for explorer to a single CPU to see if this has any effect on my AV rate.
Yuri Kobets
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02-13-2008, 05:47 PM -
#17
mikegood, please can you test this version
The TORDEX Team
http://www.tordex.com
mikegood
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02-13-2008, 09:26 PM -
#18
New DLL is installed, and I've reset explorer to use all CPUs. Tried clicking around to cause the AV, could not. But then I never really could get it to happen on purpose.

Thanks for the quick response, I will keep you posted.
mikegood
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02-13-2008, 10:02 PM -
#19
Not sure if was AV or not this time. As I was moving my mouse back and forth over TLB menus, causing them to popup--trying to cause an error to occur faster than normal--my explorer start bar & TLB just disappeared. This looked exactly like the problem I've been having all along.

But when I went to TaskMgr to start new instance of explorer, I noticed old instance was still there in the processes tab this time. Just invisible. I had to kill the old instance, then run new explorer in order to get my start bar and TLB back. I don't recall having to kill the old explorer instance in the past, I'm pretty sure it was already gone.

I wish I could send more info, but I don't see any dump files, nothing in the event logs, and clearly this is only happening when I do something to cause a new TLB menu to popup.
Yuri Kobets
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03-17-2008, 04:10 PM -
#20
I'm trying to make TLB64 more stable. I've prepared the small application. Please can you test this application on Windows Vista 64-bit or Windows XP 64-bit: http://download.truelaunchbar.com/test/test-64.zip

It must to show the message box. Press YES. Is there crashes?

Thank you very much.
The TORDEX Team
http://www.tordex.com
FlyingHorse
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54 posts 13 threads Joined: Apr 2004
03-26-2008, 02:32 PM -
#21
Yuri,

Sorry about responding so late as I have not checked this post in quite some time. I've run your test.exe program and get the following test.exe stopped working message with the following info:
Code:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    test.exe
  Application Version:    0.0.0.0
  Application Timestamp:    47c3342b
  Fault Module Name:    StackHash_e6fb
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Code:    c0000005
  Exception Offset:    000000000092eb53
  OS Version:    6.0.6001.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    e6fb
  Additional Information 2:    9d8ede8f95593fc29a3078f58d5e60fa
  Additional Information 3:    d1c4
  Additional Information 4:    cb7658bf60a7f47e0d4c8dc120c87691

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
There was no message box to press "Yes".

I am unable to attach the mini dump because it is too large. Let me know if you want me to email it to you.
HTH
Harboe
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03-27-2008, 12:29 PM -
#22
Hi

I to have the explorer crashing bug in x64. I tried the "test.exe" and have attached the files generated by it. Hope it'll help.

Best regards
Flemming

Edit

Couldn't attach the files, to big. I can send them in a mail if you like.
timschat
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36 posts 8 threads Joined: Jul 2006
03-28-2008, 08:33 AM -
#23
Here (Vista Business x64) it just crashes without showing the box:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: test.exe
Anwendungsversion: 0.0.0.0
Anwendungszeitstempel: 47c3342b
Fehlermodulname: StackHash_da77
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000001f8eb53
Betriebsystemversion: 6.0.6001.2.1.0.256.6
Gebietsschema-ID: 1031
Zusatzinformation 1: da77
Zusatzinformation 2: 1cca39c28c5401348d1278137fd9f8c7
Zusatzinformation 3: d3cb
Zusatzinformation 4: 79ce27a3c9d76687e68087436e532d66
Yuri Kobets
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03-28-2008, 01:30 PM -
#24
Thank you very much for testing!
The TORDEX Team
http://www.tordex.com
Harboe
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9 posts 0 threads Joined: Aug 2005
04-14-2008, 12:18 AM -
#25
Hi Yuri

Any news about the 64 bit Explorer crashing issue? I'm still having it and must admit, it's quite annoying and disturbing in my daily work.

Hope there will be a new version to test soon. Big Grin

Thanks
Flemming
Harboe
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04-23-2008, 07:32 AM -
#26
Harboe Wrote:Hi Yuri

Any news about the 64 bit Explorer crashing issue? I'm still having it and must admit, it's quite annoying and disturbing in my daily work.

Hope there will be a new version to test soon. Big Grin

Thanks
Flemming

Anyone here?
Yuri Kobets
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6,208 posts 429 threads Joined: Jan 2002
04-23-2008, 07:47 AM -
#27
I plan to release the new version today. 32-bit version is available already, when 64-bit version will be ready I'll make the announce.
The TORDEX Team
http://www.tordex.com
Harboe
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9 posts 0 threads Joined: Aug 2005
04-23-2008, 07:48 AM -
#28
Sounds great Yuri. Looking forward to it. :lol:

PS. Didn't mean to sound to mad, just started out having an explorer crash again today.
Harboe
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9 posts 0 threads Joined: Aug 2005
04-24-2008, 10:48 PM -
#29
Hi

I'm sorry to inform I'm still getting the same crashed on my Vista 64 bit. I'll see if I can start from scratch configuring it, to see if that might be part of the solution, though it's quite a pain.

Flemming
Yuri Kobets
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6,208 posts 429 threads Joined: Jan 2002
04-25-2008, 03:09 AM -
#30
Harboe Wrote:I'm sorry to inform I'm still getting the same crashed on my Vista 64 bit. I'll see if I can start from scratch configuring it, to see if that might be part of the solution, though it's quite a pain.
](*,) ](*,) ](*,) ](*,)
:oops: :oops: :oops:
I'll continue. Thank you for bug report.
The TORDEX Team
http://www.tordex.com


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