11-16-2007, 05:06 AM -
Yuri Kobets Wrote:In the Event Viewer you can find one more event Level: Error, Source: Application Error. With the text something like:
Code:Faulting application explorer.exe, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module MSVCR80.dll, version 8.0.50727.762, time stamp 0x45712238, exception code 0xc000000d, fault offset 0x00008a8c, process id 0x33c8, application start time 0x01c823cba9c09750.
Please can you send me the text of this event.[/code]
Yuri,
After some careful testing today I think the problem occurs when I double-click on the Mail Monitor icon. Opening MM with a single click seems not to cause the crash.
If the timing of the double-click is just right then two instances of MM try to open (unsucessfully) and Explorer crashes.
The pdf in the zip file describes exactly what happened together with screen shots, and the txt file is from the dump report that went to Microsoft. Hoping this helps you to find a fix...
David Tong.