Critical bug - 100% crash on startup.

Registered user here

I have never had any problems with TLB, but I am experiencing a lot of problems now. For about 2 months now I have been experience intermittent crashes. It got so bad I had to reinstall windows. Basically, Windows Explorer crashes on startup. You can't do anything else. If you run process explorer and run explorer again, it crashes again. Really bad!

I started to suspect Truelaunchbar when I ruled out the other very very limited programs I run on startup.

I started running TLBhost.exe instead of in explorer, and sure enough, I was right.
TLBhost crashes on startup. Rerunning it makes it ok.

I am running v6.1 and thinking of downgrading. Yuri, is there a debug version I can run?

Please, can you post here the error text from the Windows Logs. Here is the video about getting error text.

Also please can you send me the backup of your toolbar folder. You can just zip toolbar folder and send it to support@tordex.com

Cool trick.

Looks like volumctrl is the problem?
Here's the error log when TLBhost crashed (I switched to TLBhost to prevent TLB from taking down explorer with it)

Log Name: Application
Source: Application Error
Date: 7/27/2012 7:09:06 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: EQUINOX
Description:
Faulting application name: tlbHost.exe, version: 6.1.0.0, time stamp: 0x4ff0afe8
Faulting module name: volctrl.dll, version: 4.0.0.0, time stamp: 0x4f92f014
Exception code: 0xc000041d
Fault offset: 0x000000000012a248
Faulting process id: 0xd0c
Faulting application start time: 0x01cd6c6537cdb364
Faulting application path: D:\Applications\Truelaunchbar\tlbHost.exe
Faulting module path: D:\Applications\Truelaunchbar\plugins\volctl\volctrl.dll
Report Id: 34f69f73-d859-11e1-a9af-f04da25df40d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-28T02:09:06.000000000Z" />
<EventRecordID>3462</EventRecordID>
<Channel>Application</Channel>
<Computer>EQUINOX</Computer>
<Security />
</System>
<EventData>
<Data>tlbHost.exe</Data>
<Data>6.1.0.0</Data>
<Data>4ff0afe8</Data>
<Data>volctrl.dll</Data>
<Data>4.0.0.0</Data>
<Data>4f92f014</Data>
<Data>c000041d</Data>
<Data>000000000012a248</Data>
<Data>d0c</Data>
<Data>01cd6c6537cdb364</Data>
<Data>D:\Applications\Truelaunchbar\tlbHost.exe</Data>
<Data>D:\Applications\Truelaunchbar\plugins\volctl\volctrl.dll</Data>
<Data>34f69f73-d859-11e1-a9af-f04da25df40d</Data>
</EventData>
</Event>

---

And here's for a different time

Log Name: Application
Source: Application Error
Date: 7/27/2012 7:03:54 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: EQUINOX
Description:
Faulting application name: tlbHost.exe, version: 6.1.0.0, time stamp: 0x4ff0afe8
Faulting module name: volctrl.dll, version: 4.0.0.0, time stamp: 0x4f92f014
Exception code: 0xc0000005
Fault offset: 0x000000000012a248
Faulting process id: 0xd0c
Faulting application start time: 0x01cd6c6537cdb364
Faulting application path: D:\Applications\Truelaunchbar\tlbHost.exe
Faulting module path: D:\Applications\Truelaunchbar\plugins\volctl\volctrl.dll
Report Id: 7b24de49-d858-11e1-a9af-f04da25df40d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-28T02:03:54.000000000Z" />
<EventRecordID>3456</EventRecordID>
<Channel>Application</Channel>
<Computer>EQUINOX</Computer>
<Security />
</System>
<EventData>
<Data>tlbHost.exe</Data>
<Data>6.1.0.0</Data>
<Data>4ff0afe8</Data>
<Data>volctrl.dll</Data>
<Data>4.0.0.0</Data>
<Data>4f92f014</Data>
<Data>c0000005</Data>
<Data>000000000012a248</Data>
<Data>d0c</Data>
<Data>01cd6c6537cdb364</Data>
<Data>D:\Applications\Truelaunchbar\tlbHost.exe</Data>
<Data>D:\Applications\Truelaunchbar\plugins\volctl\volctrl.dll</Data>
<Data>7b24de49-d858-11e1-a9af-f04da25df40d</Data>
</EventData>
</Event>

---

Here's one with TLB as an explorer plugin (NOT tlbhost)

Log Name: Application
Source: Application Error
Date: 7/22/2012 7:12:22 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: EQUINOX
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: volctrl.dll, version: 4.0.0.0, time stamp: 0x4f92f014
Exception code: 0xc0000005
Fault offset: 0x000000000012a248
Faulting process id: 0x624
Faulting application start time: 0x01cd6878928d447e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: D:\Applications\Truelaunchbar\plugins\volctl\volctrl.dll
Report Id: d5e83826-d46b-11e1-a59b-f04da25df40d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-23T02:12:22.000000000Z" />
<EventRecordID>2950</EventRecordID>
<Channel>Application</Channel>
<Computer>EQUINOX</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>volctrl.dll</Data>
<Data>4.0.0.0</Data>
<Data>4f92f014</Data>
<Data>c0000005</Data>
<Data>000000000012a248</Data>
<Data>624</Data>
<Data>01cd6878928d447e</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>D:\Applications\Truelaunchbar\plugins\volctl\volctrl.dll</Data>
<Data>d5e83826-d46b-11e1-a59b-f04da25df40d</Data>
</EventData>
</Event>

Faulting module name: volctrl.dll

The Volume Control plugin is craches. Open the toolbar folder, find the "Volume Control.tlbplugin" file (name can be different) and remove it from the folder. This will fix the crash.

Please can you send me "Volume Control.tlbplugin" for testing?

Yuri, I sent you my backup and toolbar files by email.

Also sent the file you requested with volctrl.dll

I can confirm the problem is volctrl.dll as the event log says

TLB host and the plugin were crashing just a few minutes ago. I removed volume control.tlbplugin and it stopped crashing.
Glad there's a temporary fix, but hope we can get to the bottom of the crash.

The new version of the Volume Control is released. The crash must be fixed.